Automated emails format issues with videos.
By Federico Dantoni on Sunday, 01 May 2016
Posted in General
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Hi:

I have an issue with the emails sent by the system.
My posts aways contain a youtube video and when the system sends email notifications the format of the email is bad, the video doesn't show the thumbnail, it is just black and goes outside the frame.
I've attached a png for you see what the emails that people receive look like.
How can we fix this problem?
Thanks is advance
It is not possible to render videos in emails and I believe not many email clients supports this. Are you using the composer editor or a WYSIWYG editor?
Mark
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Sunday, 01 May 2016 23:27
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Sorry, i don't want a video to be rendered, just the thumbnail, but I think the system sends the picture of the cover? Does the system generate a thumbnail for the email?
Federico Dantoni
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Monday, 02 May 2016 05:22
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Are you using the composer editor or a WYSIWYG editor? The settings can be found in Settings > Composer
Mark
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Tuesday, 03 May 2016 00:40
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I'm using the builtin "easy Blog composer". I read the documentation, but on those files I did not find the information I need to fix it. Please help!
Federico Dantoni
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Sunday, 08 May 2016 13:58
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Can you please download the attached file and upload it into /administrator/components/com_easyblog/includes/post/ and try to compose a new blog post again?
Mark
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Sunday, 08 May 2016 14:28
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