By Peter McLeland on Thursday, 23 February 2017
Posted in Technical Issues
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ES 2.0.13

Despite this working properly in the past redirection is not now working...

I can only think this has stopped following one of the recent updates.

I want my users to be redirected to my subscriptions available page as in the screenshot, but instead they are just going to the timeline as if this setting didn't exist. This causes confusion to my new users and loses me subscriptions unless users find a way to take out a subscription themselves.

Please advise.
Hi Peter,

I've resave the setting and its working fine now.
Can you please give it a try?
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Friday, 24 February 2017 12:03
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Thanks Muhammad, that seems to be fine

Was there a setting somewhere that I could have sorted myself?
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Friday, 24 February 2017 17:42
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Hi Peter,

I suspect that the settings was not saved correctly either in the profile setting and could be cached. Because the simple step I've make is currently change the redirection option (to testing) and its working. Then I've revert back to use 'subsciption available' and clear the joomla cache as well my browser cache, and all is well after that
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Friday, 24 February 2017 17:51
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Ah Ok thanks.

I'm surprised at that as the Joomla cache is cleared quite frequently and individual users to the site wouldn't have built up the incorrect settings in their own browser caches.

If it happens again I'll try your fix before asking for help
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Friday, 24 February 2017 18:08
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Sure! Peter

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
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Friday, 24 February 2017 18:32
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