By LAC Webadmin on Tuesday, 28 November 2017
Posted in Technical Issues
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The ordering of Audios Genres in the backend does not work.

http://take.ms/fttcT

Thanks,

jackson
I think the icon here is a little misleading, http://take.ms/guZsO . It should show a save icon instead. You need to actually click on it to initialize it (since this was probably an upgrade)
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Wednesday, 29 November 2017 01:57
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Hi there,

I have tested this on my local and it is working as it should. Have you save those ordering once you have made any changes on the ordering as shown http://take.ms/o6EMd?

It would be best if you can provide us with valid access credentials for us check this on your site. Please advice.
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Tuesday, 28 November 2017 11:35
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Hi Abdul,

I just upgraded to ES latest version yesterday and setting up Audios when I found out, maybe something was not updated or added.

Please check our live site.

Thanks,

Jackson
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Wednesday, 29 November 2017 01:04
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Hi Mark,

Yes! You are right, it is misleading, I did not click on the icon since it is a sort icon and not save. I does save the ordering after clicking on the icon.

Thanks,

Jackson
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Wednesday, 29 November 2017 02:59
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Wednesday, 29 November 2017 10:04
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