By david.bruehlmeier@sozialinfo.ch on Friday, 10 November 2017
Posted in Technical Issues
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The audio player on mobile devices does not work.
The loading picture rotates without end.
Regards
Martin
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know do you have test this on your those actual mobile device? Because i did tested on my Android mobile device, it seems that audio playable in my phone, you can check my attached screenshot below.
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Saturday, 11 November 2017 09:57
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Hi Arlex
I found out that it's on browser BRAVE. There is no problem with Firefox and Chrome.
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Saturday, 11 November 2017 19:02
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Hey Martin,

After checked further, it seems like that is BRAVE browser issue on mobile, for some reason it hitting this following error :


DOMException: Unable to decode audio data


We actually using this wavesurfer-js.org API in the Easysocial, based on what i tested play audio on their sample page here on mobile BRAVE browser https://wavesurfer-js.org/examples/ , it seems like this BRAVE browser also showing these error on the browser development console tool, you can take a look of my attached screenshot below.
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Monday, 13 November 2017 17:58
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Hi Arlex
What does that mean?
In the Brave browser is it not possible to play audio files?
Regards
Martin
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Friday, 01 December 2017 16:39
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Hey Martin,

Yeah, it looks like Brave browser isn't able to decode the audio data Most browsers these days are already able to decode and play these audio formats.
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Friday, 01 December 2017 17:25
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