Attachment doesn't work
By Luca De Pascalis on Friday, 21 August 2015
Posted in Technical Issues
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HI!
I have a problem with Komento PRO. I can not upload attachments. I enabled all settings about the attachments (including ACL), Joomla gives me no errors. But if I use the FTP, the uploaded file is not there. How can I do?
Thank you very much.
Hello Luca,

I am able to replicate your issue. It only happens to public user and I found out that this plugin that causing the issue: http://screencast.com/t/sJZRYHjr9 . I've temporary disabled it, and the attachment is working fine.
Nik Faris
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Tuesday, 25 August 2015 17:53
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Hi Luca,

Can you provide us with your Joomla backend and FTP access so we can check on the issue?
Ezrul Fazwan
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Friday, 21 August 2015 18:46
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It's ok.
They are below.
Luca De Pascalis
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Friday, 21 August 2015 18:54
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Hi Luca,

I am really sorry for the delay of this reply as it weekends for all of us here.

I've tried to browse your site but for some reason I cannot see any komento form there. Can you provide me specific url page that contain komento comment in it? Please advise.
Ezrul Fazwan
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Monday, 24 August 2015 16:01
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You can find it there:
http://www.laquercia21.it/opinioni-la-quercia-21
Luca De Pascalis
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Tuesday, 25 August 2015 02:20
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Hello Luca,

I've tried to add a comment with attachment and it is working just fine: http://screencast.com/t/gT7TiXsHO . Please advise.
Nik Faris
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Tuesday, 25 August 2015 11:55
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Hi Nik.
How did you do?
I try to leave a comment with attachment, but it doesn't work. You can see it on my website, it's "Prova".

Could it be available for "public" group?
Luca De Pascalis
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Tuesday, 25 August 2015 15:49
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OHHH! Thank you very much!
Finally it works!

Bye!
Luca De Pascalis
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Tuesday, 25 August 2015 18:04
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Hello Luca,

You're welcome.
Nik Faris
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Tuesday, 25 August 2015 18:06
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