Assignment of moderators??
By David Unwin on Sunday, 05 November 2017
Posted in Installation Issues
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I am completely new to Komento, so please excuse me if the answer to this question is obvious...I can't see it.
How do you assign Moderators?
I can see the ACL where each group is defined as to what they can do with Komento.
But I can't see how to assign certain users as moderators.
What we want.
1) all comments to be moderated no matter what group a user is in.
2) when a comment is posted, we have a team of 3 moderators. I want an email to go to all 3 moderators informing them that a new comment has been posted. One of moderators can then accept or reject the comment.
Pretty simple!
Hi David,

Kindly find my response for your inquiries below:
1) all comments to be moderated no matter what group a user is in.

-> You can heads to Settings>general>moderation>enable moderation http://take.ms/2Vdvu

2) when a comment is posted, we have a team of 3 moderators. I want an email to go to all 3 moderators informing them that a new comment has been posted. One of moderators can then accept or reject the comment.

-> Correct me if I'm wrong here, do you mean 3 moderator have the ability to accept or reject the comment? If yes, actually this is default behavior where any moderator have permission to approve/reject the comment throug email they received. You can configure this by (settings>notification>general>new pending : http://take.ms/4vG83 )
Muhammad Fadhli
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Monday, 06 November 2017 16:19
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Hi Mohammad,
So basically,

  1. I tick all user groups where I want to moderate their comments in 'Requires Moderation' .

    2. I put my moderators in a group (Administrator in your example) in 'Notify Pending'. Any user in group Administrator will receive the notification email and then they can approve/reject the comment.


I think this is correct?

Kind regards
David
David Unwin
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Monday, 06 November 2017 17:27
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Yes you're correct here David
Muhammad Fadhli
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Monday, 06 November 2017 17:35
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Dear Mohammad,
Thank you for the clarification....very much appreciated.
Kind regards
David
David Unwin
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Monday, 06 November 2017 22:24
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You are most welcome David
Mark
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Monday, 06 November 2017 23:14
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