By Torgrim Sandvoll on Tuesday, 29 October 2013
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When customers enter the EasyDiscuss part of our website (see http://www.bryggeriet.com for our test site), I want them to be able to see a big "Ask a Question" button somewhere near the "Looking for something?/Search" field.

I want this button also to be shown for new customers/customers without an account. If they click the button they are asked to register, or better, the "Ask a Question" form includes fields for name, email, etc. in addition to the ask a question fields, so they get registered automatically when asking a question.

Is this possible?
Hello Torgrim,

Sorry for the late reply. For your first question this is possible. Just go to the file

JOOMLA/components/com_easydiscuss/themes/simplistic/searchbar.php

and change the codes in line 60 from
<?php if( $acl->allowed( 'add_question' ) && $system->config->get( 'layout_toolbarcreate' ) ){ ?>

to
<?php if( $system->config->get( 'layout_toolbarcreate' ) ){ ?>

As for your second issue, these can all be set in backend -> EasyDiscuss -> Categories -> select category -> Permission. And also if you want the products to be separated you can try creating multiple menu item using the Single Category Layout for each product (category) Hope this helps.

Thanks!
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Wednesday, 30 October 2013 01:14
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Thank you for your question Adelene, but I got no searchbar.php in JOOMLA/components/com_easydiscuss/themes/simplistic/searchbar.php. Only search.php (less than 60 lines) and search.item.php.

Hope you can help.

PS: I even downloaded and installed the latest version today.
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Wednesday, 30 October 2013 06:42
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By the way, I found the setting "Enable Ask button" in [Joomla backend] Components > EasyDiscuss > Settings > Layout > Toolbar.

It is set to "Yes", but no Ask a Question shows up in my frontend?

I also created a menu item = "Ask a question", but user needs to be logged in to ask a question it says.
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Wednesday, 30 October 2013 07:02
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Hello Torgrim.

Yes your way might work Also sorry about that I think there are some files structure changes which I did not anticipate. If you still want to perform the hack then please send in your backend and FTP access Please advice.

Thanks!
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Wednesday, 30 October 2013 10:51
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Thats the problem, even thought the "Enable ask button" setting in EasyDiscuss (Joomle backend) is set to "Yes", the ask button does not show up for guests/public...

Do you mean that this is not a feature in EasyDiscuss and needs to be hacked to work?

I mean, when having a solution like this, one of the most used feature would be for my customers and prospects to ask questions, and for me it would be to get those people registered, so I could follow up on them (and "sell them things and earn money").

But your solution does not even have a Ask button, or at least I can not get it to work/show up. Seems like it only is possible to show the Ask button to registered customers, and then some of the most important use (for me and for my guests) of a solution like this is ... useless.

I (and I would guess most other commercial company) would like people to use my forum solution, and in return I would like the name and email of my users, so I could contact them later. A big Ask button for everyone witch brings them to a page where they have to fill in their name, email and question (and get registered in my system) is not too much to ask for, is it?
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Wednesday, 30 October 2013 16:04
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I see that this forum (http://www.stackideas.com > Forum), have a "Ask a question" button in the right module position.
Is shows for everyone (also guests/public).

Nice, but...

If a guest (not registered) clicks this button he is only shown a litte message on top saying "You need to register to ask a question." Do not even think there is a link to register...

This is an awful solution, and I am disapointed that you have not developed a better solution for this.

Here you got an excellent opportunity to get new customers registered, by throwing a form with name, email, username (allthough I hate the use of username instead of email as log in...) and question.

And you throw it away by first asking the customer to log in/register - before they can ask a question, when you could have them register and enter they question all at once???

Come on.... You can do better? I know you can!
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Wednesday, 30 October 2013 16:21
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Hello Torgrim,

So sorry for the delay in getting back to you. Thanks for the idea here. I will add this in the request list so that we can review this

Thanks again!
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Wednesday, 30 October 2013 23:55
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