Article display issues
By Peter McLeland on Thursday, 31 May 2018
Posted in Technical Issues
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I'm not sure if these two issues are connected but as they both relate to EasySocial information within article display I thought you might be able to advise. There was a similar issue quite a while back and you fixed it by modifying JomlaFolder/plugins/content/easysocial/easysocial.php as in my support request https://stackideas.com/forums/category-blog-article-display-issues. I've tried uploading that fix but it doesn't work any more.

1 My articles are not displaying correctly when in category blog view. That is when coming from a menu item the list of articles intros show an intro image but the intro text is unformatted - see screenshot.

2 When looking at a user's article history within EasySocial by having the 'Article' App enabled there is an additional intro image displayed.

In both cases the articles display properly when in normal view.

Any ideas please?

Thanks.
Hi there,

It might be becuased your articles application are on older version. Can you provide us with your backend url and FTP access for further check on this issues.

Please advice.
Abdul Warith Norudin
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Thursday, 31 May 2018 14:30
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Thanks for your quick response Abdul - those details are in my request above?
Peter McLeland
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Thursday, 31 May 2018 14:59
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Hi there,

Thanks for your quick response Abdul - those details are in my request above?

Oh yes, currently, i can see those access but not your Backend URL as only consist with IP address.

By the way, checking on your site, it seems that there are some cache on your site currently as you can see here http://take.ms/2YIEB

Can you consult with your current web server hosting service provider regarding this and see how it goes. Or maybe you can temporarily disable them so that we can further check this issues is those issues still persisted.

Please advice.
Abdul Warith Norudin
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Thursday, 31 May 2018 15:24
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Sorry Abdul, the info is in the first post only I put them in the wrong order - so FTP and Site are the wrong way round that's all.

The cache you refer to appears to be PageSpeed Module which I had installed on the server yesterday as often recommended on Stack Ideas (This issue was in place before that installation)
Peter McLeland
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Thursday, 31 May 2018 16:26
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Hi there,

Oh, if that so, can you clear them first? I have applied some fixes on the articles apps and it does not reflected as it should currently

Or maybe can your temporarily disabled them so that we can further check them on your site. Thanks for your understanding.
Abdul Warith Norudin
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Thursday, 31 May 2018 16:31
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Okay, I've disabled that on the server, hope that helps
Peter McLeland
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Thursday, 31 May 2018 17:06
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Hey Peter,

I compare with your previous thread here https://stackideas.com/forums/category-blog-article-display-issues#reply-299561 , it seems like that is your template stripped these article content on the listing page.

If i remove that strip_tags code from this file -> /httpdocs/templates/rt_ambrosia/html/com_content/category/blog_item.php , that layout will show HTML content without strip anything but i realised got duplicate image.
You can check my screenshot here : http://take.ms/cF9xg

The reason why it show duplicate image is because one of the image is your intro image (screenshot : http://take.ms/BIwJe) and another one is your article content image. (screenshot : http://take.ms/KrVl4)

If you would like to show only 1 image on the listing page, I would suggest you that remove that image from your article content, so the listing page will only display your intro image and with your intro text content.
Arlex Wong
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Thursday, 31 May 2018 19:20
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OK thanks for checking it all out Arlex
Peter McLeland
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Thursday, 31 May 2018 19:54
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You're welcome Peter, keep us update if you need any further assistance.

By the way, if you do some changes on your site, you have to temporary disable your cache system from backend > system > global configuration > system > system cache , then clear all the cache from backend as well.
Arlex Wong
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Thursday, 31 May 2018 22:00
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