By Martin Draeger on Thursday, 10 January 2019
Posted in General Issues
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Hello,

When we migrated our site to a new server, our apps seemed to get messed up. First, as you can see from the screen capture, the quick registration in the previous version was very compact and nice. You will notice two columns, and tabs. We would like the same view but finding it impossible and we believe this is because the apps are not allowing us to upgrade. We have already copies our customizations from the old to the new server. Please help and provide some specific guidance.

Do we need to install other apps? Is there some HTML code? CSS Code we can update?

Thanks

Martin
Hey Martin,

I've already helped you to resolve your issue vai skype.
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Friday, 11 January 2019 01:15
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Hey Martin,

I've checked your site and found regarding attached screenshot, it was your customization in PayPlans One Click Checkout plugin. To use same Need to enable One click checkout plugin, i've tried to enable this but in frontend when try to click on buy button , i am hitting this error.
can't open file

Do we need to install other apps? Is there some HTML code? CSS Code we can update?
Before upgrading app's please take backup of those plugins and let us know so we will upgrade those app's. Also meanwhile if you did any other customization then please update us about those also.
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Thursday, 10 January 2019 11:14
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Hi Manisha,

I am truly sorry as you know you provided guidance to my old developer. We asked for your help so I do not know anything because that was between you and them.

It is taking a very long time to resolve this almost 30 days now and really hurting my business. I know you are under best efforts but if I cannot correct this this week I will have to find a new software.

Shall we have a call today via Skype?

Thanks

Martin
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Thursday, 10 January 2019 20:10
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