By Remigio Ibisco on Wednesday, 30 November 2016
Posted in Technical Issues
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Hi
i have commented 2 times the post:
http://www.condominiosereno.it/obbligo-amministratore-e-nomina
i have approved the comments by administrator but comments not appear in my blog (i have always the message: Ancora nessun commento)

Could you help me?
Regards
Daniele
Hi there,

It seems that your comment appeared when i go to your given link as you can see here http://screencast.com/t/73rhso9eM. Maybe i have replicated it wrongly. Maybe you can provide us with some more steps in order to replicate it on your site? Please advice.
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Wednesday, 30 November 2016 19:44
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Hi,
it seems a cache problem! in chrome not work but, with other browser , in firefox, it works.
How can i solve this cache problem???
Thanks and regards
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Wednesday, 30 November 2016 19:58
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Looks like you have enabled the plugin "System - Page Cache". You could try turning off the "Browser Caching" and see if that helps.
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Wednesday, 30 November 2016 23:07
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Ok, now il 'm trying.
But in global configuration i have to disable also cache in System-->cache settings?

Regards
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Thursday, 01 December 2016 19:22
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Hey Remigio,

But in global configuration i have to disable also cache in System-->cache settings?

if you already disable the cache system from your backend global configuration, you actually no need enable it.
If you have enabled cache - system plugin, you have to enable your global configuration cache setting.

It seems like that is cache issue, I've applied some fix in these following 2 files, can you give it a try?

JoomlaFolder/components/com_easyblog/views/comments/view.ajax.php
JoomlaFolder/components/com_easyblog/views/entry/view.html.php
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Thursday, 01 December 2016 23:36
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Hi,
but i'll lose these modifications after any other upgrade?
regards
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Friday, 02 December 2016 20:59
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Is it working for you now?
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Friday, 02 December 2016 23:18
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Hi ,
I could not even check, i let you know as soon as possible.
thank you so much

regards
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Saturday, 03 December 2016 21:04
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Thanks, please update this thread again
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Saturday, 03 December 2016 22:18
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Hi ,
i have done a check but i have always this problem
In home i see 1 comment for my post but in the post comment isn't
In attach 2 my printscreen

Perhaps cache problem too?
I just disabled cache in administrator

PS after about 15 minutes my comment has been published. Is it normal even if i have disabled cache?
regards
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Friday, 09 December 2016 17:10
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I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in your site, it seems like this Joomla cache 'system - page cache' plugin cached the page when you load on your blog entry page, it will cached until you purge the cache from backend, it will only re-cache again on your blog entry page.

I also tried to research from Google regarding this, I found out a lot of people also hitting this kind of issue like article hit, it will not update on the page, but the hits already stored correctly from their database.

Firstly, I already reverted back those fix what I applied on your site in earlier.
JoomlaFolder/components/com_easyblog/views/comments/view.ajax.php
JoomlaFolder/components/com_easyblog/views/entry/view.html.php


If you would like to use cache feature from your site, I think this is only solution I can find which can solve this issue, I already help you configured to use cache on - conservative caching setting from your backend global configuration page and that plugin stay to enabled it, that cache time I set 2 minute per time.

Which mean that Joomla will cache your page only 2 minutes, so after 2 minute, it will re-cache again and populate the latest changes like article hits, new comment on your page.

Can you give it a check again is it working?
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Sunday, 11 December 2016 12:34
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Hi Arlex,
thanks, now it works correctly.

Best regards

Remigio
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Tuesday, 13 December 2016 18:28
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Thanks for updating Remigio, glad that your issues are resolved now.
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Tuesday, 13 December 2016 23:46
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