App-Store Upgrade Fail
By Danny Poole on Tuesday, 10 October 2017
Posted in General Issues
Replies 3
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Hi, I have installed PayPlans from an old version, went through the progressive steps and everything has updated OK. When I go to the App Store it suggests that I update with the following popup notification...

"A new version of RB-Installer (App Store) is available. Please click on below Upgrade buton to install it. It is recommended to always use latest version of RB-Installer."

When I click the upgrade buttons it gives the following error... (image attached)
I already manage to solve this issue into your site.

This is the step what I did on your site :

1. Whoever hitting this following error when click "Upgrade" button from the app store page.


"A new version of RB-Installer (App Store) is available. Please click on below Upgrade buton to install it. It is recommended to always use latest version of RB-Installer."


2. You have to uninstalled these 2 thing from your site backend > extension > manage > search for rb
- RBSL Framework!
- RBInstaller
You can refer on my attached screenshot below.

3. Once you installed, you have go to backend > Payplans > app > click app store > it will automatically installed it.

Can you give it a check is it work fine now?
Arlex Wong
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Tuesday, 10 October 2017 16:21
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Thank you, all is working good now.
Danny Poole
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Tuesday, 10 October 2017 22:02
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Thanks for updating Danny, glad that your issues are resolved now
Mark
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Tuesday, 10 October 2017 22:06
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