App installer
By paul lewis on Saturday, 12 September 2015
Posted in General Issues
Replies 17
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Can someone please help with this, everytime i try to upload an application i get errors. Been told to post in issues section for es 1.4 which i have but no response, could someone get on my site and help fix it, all my info is up to date in site details
Hey Paul,

May i know what app you trying to install?
Arlex Wong
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Saturday, 12 September 2015 14:04
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easy blog and either recaptcha or mollom, i keep getting this error "Please upload an app installer." plz help
paul lewis
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Saturday, 12 September 2015 14:10
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Oh, you have to upload those installer app zip file in backend > Easysocial > application > install, hope this help.
Arlex Wong
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Saturday, 12 September 2015 14:54
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i know where to upload them, but when i do i get an error, been like 3 days and no resolve to this
paul lewis
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Saturday, 12 September 2015 14:59
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Try download my attached file and replace into JoomlaFolder\administrator\components\com_easysocial\controllers\apps.php and see how it goes.
Arlex Wong
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Saturday, 12 September 2015 15:20
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i did that and got this error "Sorry, but there was some permission errors when trying to copy the uploaded files"
paul lewis
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Saturday, 12 September 2015 15:43
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I have tried to connect with your FTP server, but i hitting this : 
Command:	MLSD

Error:	Connection timed out

Error:	Failed to retrieve directory listing


Please advise.
Arlex Wong
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Saturday, 12 September 2015 17:10
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All my info is correct, maybe double check everything
paul lewis
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Saturday, 12 September 2015 23:45
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?
paul lewis
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Sunday, 13 September 2015 05:18
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Hello
paul lewis
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Sunday, 13 September 2015 12:33
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Hey Paul,

In case you did not noticed, it is a weekend here Please refrain from creating posts like "hello?", "are you there?" because it really won't help because we are not around We clearly stated this in the reply form as you can see here, http://screencast.com/t/yyJKxJ0M4

Also, you are running on 1.4 beta and we are not obliged to provide support for beta releases. All beta issues should be posted at http://stackideas.com/issues/easysocial

Anyway, back to your original issue, as Arlex pointed out, the FTP access is not working for me either.
Mark
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Sunday, 13 September 2015 13:42
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I updated site details, my ftp url is actually the host name, pls try and let me know if it is working
paul lewis
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Sunday, 13 September 2015 14:13
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The FTP is still not working. Is there some sort of IP restrictions?
Mark
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Sunday, 13 September 2015 14:17
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Not that i know of
paul lewis
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Sunday, 13 September 2015 14:39
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Hey Paul,

Download the attached file and upload it into /administrator/components/com_easysocial/includes/installer/helpers/

Also, please be reminded that 1.4 related should be posted at http://stackideas.com/issues/easysocial rather than our forums Otherwise it's pointless to call it a beta if you constantly post it on our forums.
Mark
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Monday, 14 September 2015 02:37
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yayyyy thank you so much, working good now, sorry for being annoying lol
paul lewis
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Monday, 14 September 2015 06:50
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Hi Paul,

Glad to hear your issue now resolved.

Just a gentle reminder, if you encountered any issues related to EasySocial 1.4 beta, please submit the issue at our issue tracker here
http://stackideas.com/issues/easysocial

Thanks and have a nice day!
Sam
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Monday, 14 September 2015 13:16
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