By Joe John on Thursday, 14 November 2013
Posted in General Issues
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Generated an API key and cannot seem to get it to work with my installation. Bought it fairly recently so I am sure my support cannot have expired already.

Though I am using a dev site to upgrade and manage changes.

#jwc13
Hello Joe,

You are currently on vision 3.8 easyblog, Upgrading from EasyBlog 3.8.x or older to 3.9.x requires a full uninstall / installation. The reason is because there are some core files which were modified in this release and running the updater would actually break things.

Rest assured that your data would not get erased when you perform an uninstall. Theme files and other core files would however get erased, so if you have made any modifications, it's best to make a backup of the modifications first.

Thanks:)
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Thursday, 14 November 2013 16:06
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