Hi Tom,

I am sorry for the late reply.
I can't access to your backend and it seems you haven't activate our access yet:
Warning
Username and password do not match or you do not have an account yet.

Can you provide us with the security code from Facebook: http://screencast.com/t/8E5qjmRMOOD ?

Also, can you please provide us this for Twitter: http://screencast.com/t/c4oW6EZbRK ?

Please advise.

Hi Tom,

I received your respond from our helpdesk, I can access in your Facebook account now, but can't access in your Twitter account, because you give us that phone number without 42, check my screenshot for the Twitter hint : http://screencast.com/t/c4oW6EZbRK