By Eddie593 on Tuesday, 28 October 2014
Posted in General Issues
Replies 6
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Hi There,

Suddenly when theres no announcements the menu shows an error.

Please see the attached image.
Hi,

It seems like there is also an untranslated string there but the string is translated in our package. Is that a modification on your part?

Also, please provide us your site's access and FTP access so that we can debug this.
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Tuesday, 28 October 2014 10:31
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Hi Jason.

Thanks, they are attached.
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Tuesday, 28 October 2014 23:48
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Hello Eddie593 ,

Can you provide us that URL page which error on in that page so we can check on this quickly?
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Wednesday, 29 October 2014 02:48
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Hi,

I've crosschecked against your database and there is no "announcement" found for this group. I've manually created an announcement and the announcement is showing properly.
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Wednesday, 29 October 2014 11:15
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Hi Jason,

i saw you created an announcement, and than it doesnt show the language string any more.

But that didnt fix the problem, after deleting the announcement, the issue is still there.

Not all our groups have announcements. Its super important this does not show.

One of your colleagues created a customer language file, i think that might have created this issue?

It was after that was created when this problem showed up.

Thanks a lot.
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Wednesday, 29 October 2014 20:25
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Hello Eddie,

Sorry for late reply to this,
I have help you fix it, it seems like this language string messed up. Check my screenshot below.
After remove it then work fine now.
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Thursday, 30 October 2014 00:55
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