Hi there,

I have two questions. Also after I cleaned the cache I can not post a comment.

May i know which cache your clearing? Is it your browser cache? If yes, your browser will clear any login status on the browser and hence you will be logged out. You will need to login again in order to refresh it tokens(login status)

And I see two times the displayed counter and the comment counter on the intro articles in the article list.

I assumed that you are using Elegant template? If yes, it is our know issues. Logged this issues internally and will included on our next release version.

Is it possible to hide the big field with the message that no comment is posted yet when there is nothing posted?

You can apply css codes below and see how it goes at Komento's custom.css files http://take.ms/4GvSQ and see how it goes..

[gist type="css"]
#kt .is-empty .o-empty {
display: none;
}
[/gist]

P/S: In the future, please start a new ticket for any new questions rather than posting on your existing thread as it would be more difficult for us to manage in the future.

Hi,

Thanks for your answer.

The last point is solved. Thought about that myself but thought maybe it is a setting in the backend. Thanks.

However I can still not post a comment.

I cleaned the browsercache and I am not able to comment.

I dont want people to login to use komento and place a comment. I only want them to leave an email address and name. That is sufficient.

So they must not login.

Do you see what is wrong? You have the credentials to login.

Thanks.

Hi there,

Seems like i can access your backend currently as i dont have this access http://take.ms/hfimK currently. Please advice.

I just entered the details for the htaccess in the area only you can see.

Hi there,

Sorry for the delay of this reply. Seems like i cannot access them now as you can see here http://take.ms/FMItW. Please advice.

And if you try now?

Hi there,

Can access them now. After checking further on your site, it seems that there are some Jquery libraries conflicts on your site and i have enabled this http://take.ms/3TYMC for you and it should works as it should now.

Please give it a check and see how it goes.

Hi,
Thanks for your help. Now it works fine. Thanks!

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding