By Samson on Friday, 21 October 2016
Posted in Technical Issues
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Hello,

today a member told me following problem: all over the community, the album-links will lead to group overview. Example: there is an album named "pictures". When somebode clicks on the name of this album, he will not see the album, but groups-overview. Only the button "view album" will bring me to the album.

Could you please check this behaviour?

Kind regards
Samson
Hi Samsons,

I've tried to replicate this issue locally, seems I cannot reproduce it
May I know did you using sh404sef in your site?
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Because I'm hitting the 'authentication required' as I want to access your backend
http://screencast.com/t/4VU67FTcKg

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Friday, 21 October 2016 11:43
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Hello,

sorry, I forgot to make you admin on my site. Now it shold be possible to login to backend.

May I know did you using sh404sef in your site?

No, nothing like this.

I've tried to replicate this issue locally, seems I cannot reproduce it

Was it possible to reproduce on my site?

It allways worked fine. I'm sorry, but I don't know, when the error appeared. I think, this could have happened during last update. Yesterday I updates to newest version, but no changes in this issue.

Kind regards and thank you for investigating
Samson
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Friday, 21 October 2016 13:22
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Acces-Data (also ftp) are actual now. Sorry for this.
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Friday, 21 October 2016 13:26
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Hi Samson,

Seems like the user given is not superadmin, where I cannot access your EasySocial's backend
http://screencast.com/t/CfqfDe72W
Can you give the us the superadmin right?

Thanks
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Friday, 21 October 2016 16:38
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Should work now. I'm really sorry, that I am kind of confused today.
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Friday, 21 October 2016 16:46
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Hi there,

I've tried to replicate this issue, seems like this issue come from the submenu (my albums) where it doesn't get the correct SEF url
This issue has been fixed in our incoming EasySocial 2.0, that will be release really soon now
The reason why we cannot apply the fix in your site is because we have already make a major restructure in the EasySocial 2.0 code.
This issue can be solved with if you change the sub menu of (my albums) to be not in the sub menu
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Friday, 21 October 2016 19:19
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Hello,

thank you for investigating this. Until upcoming ES 2.0 I deactivated this menu-item. Now it works as usual. I'd never found out this solution without your help.

Thank you very much
Samson
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Friday, 21 October 2016 20:24
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Saturday, 22 October 2016 01:23
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