After upgrading to EasyDiscuss 4, it shows blank pages in administrator panel
By Omid Amraei on Tuesday, 24 May 2016
Posted in Technical Issues
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1. I upgraded to EasyDiscuss 4 and after that I'm not able to open component settings in administrator panel. It shows a blank page.

2. Also after upgrade when I open a discussion, in the header and navigation it show the name of a specific user instead of title of the discussion.

Look at this page (screenshot attached):


UPDATE
After some investigation I found out this is the Joomla cache system that causes the 2nd problem. If I clear the cache in "System > Clear Cache", the headline will be changed. But still the first time I open a page, its headline will be cached for all other discussions.
Hello,

I've fixed your first issue. This is known issue and will be fixed in the next release. As for the second issue, this is what I see when viewing the page:

http://screencast.com/t/58NubRagUY

It looks correct to me.
Raymond
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Tuesday, 24 May 2016 19:06
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Hi Raymond,

Try to open multiple discussions. First time it's OK, but in next discussions you still see the title of first one. That's because the title is cached.
Omid Amraei
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Wednesday, 25 May 2016 04:26
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Hi Omid,

I can't seem to reproduce these issues on the site. I have tried to open up 4 different discussions and the title is different for each of them.

http://uxshiraz.org/answers/30-%D8%AA%D8%B1%D8%AC%D9%85%D9%87-user-engagement-%DA%86%DB%8C%D8%B3%D8%AA%D8%9F

http://uxshiraz.org/answers/14-%D8%AA%D9%81%D8%A7%D9%88%D8%AA-%D8%A8%D8%A7%D8%B2%D8%A7%D8%B1%DB%8C%D8%A7%D8%A8%DB%8C-%D9%85%D8%AD%D8%AA%D9%88%D8%A7-%D9%88-%D8%A7%D8%B3%D8%AA%D8%B1%D8%A7%D8%AA%DA%98%DB%8C-%D9%85%D8%AD%D8%AA%D9%88%D8%A7-%DA%86%DB%8C%D8%B3%D8%AA%D8%9F

http://uxshiraz.org/answers/28-%D8%A8%D9%87-%D8%AF%D9%86%D8%A8%D8%A7%D9%84-%DA%86%D9%86%D8%AF-%D9%85%D8%AA%D8%B1%DB%8C%DA%A9-%D9%87%D8%B3%D8%AA%D9%85-%D8%A8%D8%B1%D8%A7%DB%8C-%D8%A7%D9%86%D8%AF%D8%A7%D8%B2%D9%87-%DA%AF%DB%8C%D8%B1%DB%8C-%D8%B3%D8%B7%D8%AD-%D8%AE%D8%B4%D9%86%D9%88%D8%AF%DB%8C-%DA%A9%D8%A7%D8%B1%D8%A8%D8%B1%D8%A7

http://uxshiraz.org/answers/15-%DA%86%D8%B7%D9%88%D8%B1-%D8%B3%D8%B7%D8%AD-%D8%AF%D8%B1%DA%AF%DB%8C%D8%B1%DB%8C-%DA%A9%D8%A7%D8%B1%D8%A8%D8%B1-%D8%A8%D8%A7-%D9%85%D8%AD%D8%AA%D9%88%D8%A7-%DB%8C%D8%A7-engagement-rate-%D8%B1%D8%A7-%D8%A7%D9%86%D8%AF%D8%A7%D8%B2%D9%87-%DA%AF%DB%8C%D8%B1%DB%8C-%DA%A9%D9%86%DB%8C%D9%85%D8%9F

Since, we can't read arabic, it's best if you can post several english posts and show us the issue that you mentioned.
Mark
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Wednesday, 25 May 2016 11:00
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First our website is in Farsi (Iran) not Arabic

Then, I opened the links you posted and all of them had the same headline as I said. I'm sure this is not a browser related issue because if I clear the browser cache the problem still exists.

Now if I go to "System > Clear Cache" in Joomla administrator panel and clear all the caches, the issue will be solved for the first time I open a discussion. Next times it still shows the first headline for every pages
Omid Amraei
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Wednesday, 25 May 2016 15:36
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It seems like that was cache issue, when I turn off this cache system from your backend, then clear all the cache from backend cache listing page, it work fine now.
Arlex Wong
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Wednesday, 25 May 2016 22:17
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Well I knew that was a cache issue, but this issue didn't exist before upgrading to v4.
Omid Amraei
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Friday, 27 May 2016 00:52
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To be honest, we can't really control the cache. It doesn't make sense for us to clear the cache each time a user views the page.

Perhaps you need to re-look at your caching strategy? Does it even make sense to cache a forum that constantly get's updated by the minute / hour ?
Mark
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Friday, 27 May 2016 12:41
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