Hello Sebastian Herth,

Can you provide us with your FTP access as well? Please advise.

See details in tab Site Details

Thanks for the quick response.

Hello Sebastian Herth ,

Can i re-install Easyblog/Easydiscuss/Komento in your site? because i noticed you have missing many file in your site, please advise.

By the way, may i know do you have purchase the Easysocial extension? Because I noticed you don't have this license showing in this post thread.

Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?

Hello,

thanks for your support.
Of course you may re-install the extensions.

I purchased EasySocial but does not keep it after the trial period. I forget to uninstall it and now there was a problem after updating.

I may choose EasySocial again in the future but I think you still have some work to do to improve the visual appearance of the starting pages and also to add missing features. At the moment of my testing some essentiell features like events was missing. Also for smaller communities the starting page should be more visually appealing with larger images.

Hello Sebastian,

We have successfully installed easy discuss, easy blog & komento in your backend. But unable to install easy social due to some complication during installation. Have you encounter this issue before this when installing easy social?

By the way did you install a 3rd party redirect component or anything similar? If yes could you disable it temporarily in order for us to install easy social in your backend.

Thank you

Regards
Kheng Wei

Hello Kheng,

thanks! I have deactivated ReDJ component now.
If you find another component which is causing problems you may of course de-activate it.

regards
Sebastian

Hello Sebastian Herth,

Sorry for late reply to this,
It seems like not this component causing this issues, I have noticed that when I tried to install from directory > Click "Process" button > then it will redirect to your administrator homepage, then the console response showing out 303 see other ( http://screencast.com/t/FQzClbYHNH ), it look like your site have do some redirection, can you consult with your Webhosting provide is it got any 3rd party extension to make this redirection as my colleague mentioned at above?
Please advise.