By romagromov on Saturday, 04 October 2014
Posted in Technical Issues
Replies 7
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Advanced search don't displyas some users




Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Saturday, 04 October 2014 21:05
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Mark, is it possible to provide back end and FTP access one time?
I provides back end and FTP access on every topic

Provided
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Monday, 06 October 2014 16:56
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Hi Romagromov,

I am sorry for the delay of this reply.

Regarding your issue, I've checked your site and seems like there is some issue on your previous data migration from your JomSocial into EasySocial I've fixed the data and now the advanced search on names should work correctly

Please see http://screencast.com/t/5ul1GSF4Ag

Hope this help and have a nice day
Sam
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Wednesday, 08 October 2014 12:11
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Thanks Sam, no it works in advanced and dating search.

But I found, that it's don't work in search field on toolbar...




Also, when I trying to search using dating search with 2 paramaters Name and Age it displays users with different names

http://monosnap.com/image/bat2gvbT1Crll11i7A6cix8aGNdQr5.png

Same problem with advanced search

http://monosnap.com/image/BeuuZVXYHKuS179ovltFkundzFxjIw.png
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Wednesday, 08 October 2014 13:36
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Hi Romagromov,

Regarding your toolbar search, I've purged your smart search indexed items and then re-run the indexing process and now the search is working correctly http://screencast.com/t/Z12Gmv65

Also, when I trying to search using dating search with 2 paramaters Name and Age it displays users with different names


As for the above, I've added a fix on your site and can you give it a try again? The fix will be added into next release of EasySocial

Hope this help and have a nice day
Sam
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Wednesday, 08 October 2014 16:53
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Yes thanks, now it works fine.

About purge smart search index?
Should I purge it regularly?
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Wednesday, 08 October 2014 17:02
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Hi Romagromov,

You are welcome. Glad to hear the search works fine now

About purge smart search index?
Should I purge it regularly?


You do not need to purge the indexed item regularly. Most likely the issue was caused by previous data migration

Hope this help and have a nice day
Sam
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Wednesday, 08 October 2014 17:07
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