administrator blank page after install...!
By dieudonne pierre on Tuesday, 01 September 2015
Posted in Technical Issues
Replies 4
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Hello,

we just installed easyblog on our intranet, to test it...but...when we login into our administrator account, we have a blank page with this error :

Warning: require_once(/var/www/intranet/components/com_easyblog/constants.php): failed to open stream: No such file or directory in /var/www/intranet/components/com_easyblog/helpers/helper.php on line 22 Fatal error: require_once(): Failed opening required '/var/www/intranet/components/com_easyblog/constants.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/intranet/components/com_easyblog/helpers/helper.php on line 22


What can we do to fix this ?

Regard.
Hey Dieudonne,

Which version of EasyBlog did you install on the site? The latest version is 5.0.23 and the installer should automatically unpublish older EasyBlog plugins from the site.
Mark
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Tuesday, 01 September 2015 21:42
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Hello,

we used the 5.0.20 version.

Is it bad...?

Regard.
dieudonne pierre
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Tuesday, 01 September 2015 21:55
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Hello, sorry to insist but I'm completely blocked...

If you have a solution, and a explanation of this problem...

Regard.
dieudonne pierre
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Wednesday, 02 September 2015 06:13
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Hey dieudonne,

I am sorry that delay of this reply,

Perhaps you can try rename these few folder name then install again and see how it goes.
-> administrator/component/com_easyblog
-> component/com_easyblog
-> media/com_easyblog
-> /plugins/user/easyblogusers
Arlex Wong
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Wednesday, 02 September 2015 10:36
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