By Diego Fabián Hagopian on Saturday, 09 May 2015
Posted in Technical Issues
Replies 6
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Hi, my admin meno to easysocial is gone i can use the component with directly url but not with menu. Thanks.
Hello Diego,

Can provide us with your joomla backend and FTP access so we can check on the issue directly? Please advise
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Saturday, 09 May 2015 14:20
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Saturday, 09 May 2015 23:35
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Hi Diego Fabián Hagopian,

Sorry for late reply to this,

Can I have the permission to help you update again in your test site and see how it goes?
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Monday, 11 May 2015 02:53
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Hello Diego

Can you consult with his webhosting provider to increase this few php value?
max_execution_time - 300

Because when trying to install full installer in your site, it seems like hitting script timeout error, so unable to continuous to update ES on your testing site.
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Monday, 11 May 2015 11:14
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Hi, i put the max_execution_time in 300. I try installing the full package but nothing happens. The menu was gone in a update. I remember that the same happemnd to me with another extension and i can fix with a qery on database .
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Monday, 11 May 2015 18:30
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Hi Diego Fabián Hagopian,

Sorry for late reply to this,

May i know your live site also hitting the same issues with this?

By the way, I already help you made the Easysocial menu appear on your backend now.
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Tuesday, 12 May 2015 03:51
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