By Joshua on Friday, 27 January 2017
Posted in Groups
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Please help in determining why the Details information in not displayed when "more" is clicked on Group Page.
This is actually one of the reasons why we don't want to include WYSIWYG in the group description. It causes these kind of issues when it comes to truncation. It looks like I am able to reproduce this issue with the following group description:


<p>This group is for and about <em><strong>The Enclave at Camino Ranch</strong></em>(myNeighborhood). Feel free to express thoughts, issues, concerns on our Wall and in our Forums... <span style="color: #999999;"></span></p>
<p><span style="color: #999999;">--- This is a private neighborhood group - only users accepting an invention to join this group can see this group's information; the public and other site users cannot ---</span></p>


I have logged this ticket internally and we'll fix this in the next release of EasySocial.
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Sunday, 29 January 2017 15:59
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I have also applied some fixes on your site for you. This issue only occurs when you do not have any steps visible for the group.
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Sunday, 29 January 2017 16:07
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Thanks Mark. I've review the display on the front-end and it appears fine now.

Did the issue maybe occur because I copied a group description into the Field's default value instead of typing it in, or was it due to only having one step visible for the group?

What fixes did you apply on the site? Were all related to the above issue and to be included in the next release?

Thank you.
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Monday, 30 January 2017 04:32
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Hello Joshua,

This issue is mainly because your "Step" in the custom fields for the group category was configured to not appear during displaying. Take a look at my screen shot here, http://take.ms/Ei8sS

When you use WYSIWYG for group descriptions, there is no proper way to truncate the string and the "More" link will then get the information of the first step in a group. Since you have turned this off, it generates a blank page.
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Monday, 30 January 2017 14:38
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Hello Mark,

I have retested group creation and have verified that the default value for the custom field: "Group Description" is displayed in the group's Group Page displayed Details and that clicking the "more" link displays the additional details as expected.

Thanks,
Joshua
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Tuesday, 06 June 2017 03:08
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Hi Joshua,
You're most welcome.
Thanks for letting us know that the 'more' link now works for you.
If you have any other issues, feel free to start a new thread so we can assist you.
Will close this thread now.
Regards.
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Tuesday, 06 June 2017 11:36
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