Hey there,
I am really sorry for the delay of this reply as it is a weekend for us here.
May i know do you still got this old Payplans site so we can better have a check how you configure it from previously?
You can update your following details at your first post (
https://stackideas.com/forums/ask?id=457839)
- Old Payplans site backend access
- Old Payplans site FTP access