By Feras Al Kalani on Friday, 02 June 2017
Posted in Technical Issues
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Hi,

I was trying to add tags into the photo but I couldn't do that in right place within the photo... it seemed that it is not functioned!!
but when I hovered the mouse away from the photo the adding crosser appeared (please check the attached),

and the other thing is can I add names for the persons in the photo so any one viewing the photo can know who is there???

Thanks....
Hi Feras,

Seems like the login credential given above is not working https://www.screencast.com/t/zckHQ1XZ https://www.screencast.com/t/hJy5iprl6q
Can you please advice?
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Friday, 02 June 2017 10:51
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Hi Muhammad,
please check it again I re-update site details.

Regards.
Feras
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Friday, 02 June 2017 14:49
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Hi Feras Al Kalani,

I was trying to add tags into the photo but I couldn't do that in right place within the photo... it seemed that it is not functioned!!
but when I hovered the mouse away from the photo the adding crosser appeared.

-> I've replicate this issue locally by using arab language (LTR) seems like the tagging section on the photo was off. I've logged this issue in our issue tracker and our developers will take an action for this.

and the other thing is can I add names for the persons in the photo so any one viewing the photo can know who is there???

-> Yes you can add names in the photo by tagging it
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Friday, 02 June 2017 17:35
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Hello Fadhli,

Thanks for your quick response ... What an awesome support

So how can I know about fixing this?

and another thing if I may ask?
I have problem also with location sharing! the only options I have is detect my location or writing the name of my location, although it working more or less in profile editing, it doesn't work at all on the sharing steam or with Blog posting.

I want to select my location on map, and it is very useful if I can see the map tools in order to use them.

Best regards.
Feras
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Friday, 02 June 2017 18:27
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

So how can I know about fixing this?

Once our developer fix this, we will keep you update on this.

and another thing if I may ask?
I have problem also with location sharing! the only options I have is detect my location or writing the name of my location, although it working more or less in profile editing, it doesn't work at all on the sharing steam or with Blog posting.

I want to select my location on map, and it is very useful if I can see the map tools in order to use them.

I suspect you haven't setup properly on your Google map API , can you try following my step and see how it goes?

1. Go to this page -> https://console.developers.google.com/iam-admin/projects
2. Create project and check my video here : http://screencast.com/t/xnfoJH8vx
3. This is the page for activate the APIs key -> https://developers.google.com/maps/documentation/javascript/get-api-key

If the issue still persists, I would suggest you start a new thread on our forums so it might help us manage your issue easier.
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Saturday, 03 June 2017 15:32
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Hi Arlex,

the issue still persists, so I will start new thread.

Thank you very much.

Regards
Feras
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Sunday, 04 June 2017 00:06
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Hi there,

Thanks for your understanding Will lock this thread.
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Sunday, 04 June 2017 12:20
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