adding new discussion leads to white page
By Lafemme on Thursday, 08 May 2014
Posted in Technical Issues
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Hi.. We are posting a new discussion in the Nonsens and Slowchat board.. and get this result:

http://prntscr.com/3hbwwj

What to do?
seems that it also appears on other categories
Lafemme
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Thursday, 08 May 2014 22:48
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Hello Cynthia,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Friday, 09 May 2014 00:34
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I am sorry.. we do not have FTP... we have SFTP.. is that a problem?
Lafemme
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Friday, 09 May 2014 22:07
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Hello Cynthia,

SFTP would do as well I just need the Joomla administration access and SFTP
Mark
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Saturday, 10 May 2014 01:15
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Updated the post at the optional information Those are the SFTP as well..
Lafemme
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Saturday, 10 May 2014 03:45
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Hello Cynthia,

I am really sorry for the delay of this reply as it is a weekend for us here. What's the URL to your site It seems like you have only shared the SFTP access but not the Joomla access
Mark
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Saturday, 10 May 2014 15:32
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sure.. sorry
Lafemme
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Saturday, 10 May 2014 18:37
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Hello Cynthia,

Sorry but I still don't see any site details here.
Mark
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Sunday, 11 May 2014 01:07
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it was undder URL :-/
Lafemme
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Sunday, 11 May 2014 03:46
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Hello Cynthia,

Okay, the URL works now but you did not include your Joomla's access I cannot login to the site.
Mark
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Sunday, 11 May 2014 16:17
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/administrator
Lafemme
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Sunday, 11 May 2014 16:43
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hey cynthia,
what mark means is that the site details (username / password) you provided doesn't let us login to your site currently, could you please re-check them?
Alex
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Sunday, 11 May 2014 16:59
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you should be able to login with this...
Lafemme
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Sunday, 11 May 2014 17:57
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hey cynthia,
thanks for the login details, try to start a new discussion on your site now
Alex
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Sunday, 11 May 2014 19:47
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Hello Cynthia,

Is there some issues with your site? It looks like the site is throwing some db issues and it seems to be coming from JomSocial's database.



500

Incorrect key file for table '/tmp/#sql_5df7_0.MYI'; try to repair it SQL=SELECT a.* FROM `am0ce_community_activities` as a LEFT JOIN am0ce_community_wall as w ON a.id = w.contentid WHERE 1 GROUP BY a.`id` ORDER BY a.`created` DESC , w.date DESC LIMIT
Mark
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Monday, 12 May 2014 01:38
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Yeah.. i know it going to be looked at short.. thanks
Lafemme
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Monday, 12 May 2014 01:46
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Let us know when it get sorted out
Mark
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Monday, 12 May 2014 02:00
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Thank you so much! all has been fixed
Lafemme
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Monday, 12 May 2014 17:55
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you're welcome cynthia, great to hear that your issues are solved. have a nice day
Alex
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Monday, 12 May 2014 18:18
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