By Robert on Thursday, 15 March 2018
Posted in General
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Hi, The background image is not showing in the login page. also issue with the right module position. the width of the layout change to a smaller width after adding a module in the right position. any advise?

Thanks
Hi there,

I have checked your site and it seems the background image on login page is displaying correctly. Am I missing anything here?

And I am not sure what do you mean by "the width of the layout change to a smaller width after adding a module in the right position" as I can see it is working fine on my end. Perhaps, you can provide us with any screenshot of the issue so that we can understand your issue better.

Thanks and please advise.
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Thursday, 15 March 2018 11:57
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Hi and thank you for the support. On my side, the template remains the same after I cleared all cache including the browser(see attachment) The background image still not showing. Also what is the module position for the top menu align with the logo?
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Thursday, 15 March 2018 20:31
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Hi there,

I am sorry for the inconvenience caused. I have inspected your site and this is how it displayed on my end: http://take.ms/TprIh . May I know, how big is your laptop/desktop screen? I believe the background is already rendered behind the login form.

Perhaps, can you turn off the quick registration option from EasySocial setting. Navigate to: EasySocial > Settings > Users > Registration > Display Quick Registration = off.

Regarding the module position for the top menu, actually there is none. The menu displayed there are rendered from the template option: http://take.ms/0rSrH .

However, if the issue still persist, please do provide us with backend and FTP access so that we can assist you on the issue much faster.

Thanks and please advise.
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Friday, 16 March 2018 12:49
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Hi Mohd, I updated my site infos. I am still having the same issue with image not showing. Please take a look.

Thanks

Robert
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Monday, 19 March 2018 10:52
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Hi there,

I have inspected your site and it seems like the login image is displaying correctly: http://take.ms/lY4sl6 . May I know, how big is your laptop/desktop screen?

Please advise.
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Monday, 19 March 2018 15:34
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