By Garrett on Saturday, 19 December 2020
Posted in General Issues
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In automation, I have an add-on plan A assigned to plan B when plan B is purchased.

I just had a customer try to sign up for plan B but their credit card declined. Even though their credit card was declined the add-on plan A was still added to their account as active.

This will lead to people getting around the system and stealing content.

Also, I have a Payplans app "jusertype" that assigned the user to the groups that gives them access to paid content when their credit card was declined.

Thanks
Hey Garrete,

Sorry for the delayed response.
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Monday, 21 December 2020 11:48
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