By Arthur Falconer on Tuesday, 25 February 2014
Posted in Technical Issues
Replies 5
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I purchased and installed Easyblog today. All seemed well until i tried to upload an image to my first blog and the green "Add Media" button on the top right hand corner of the media manager is not active, the curser does not change.
In the settings I have checked that upload images is "yes", permissions in ACL ar correct and the folder is 0755
I uploaded an image using the WYSIWYG editor but I can't get anything via the media manager.
Hello Arthur,

I've checked your site and seems like the issue is came from your template. I can say so because, when I changed the template to Protostar, everything is working fine. You might want to consult your template developer.
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Tuesday, 25 February 2014 16:59
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That is a very disappointing answer as this is virtually the last item on this site and I have not had an issue with any other buttons.
I cannot accept that I need to ask someone else about an issue with your component. How do i explain it to the template developer, everything works but this one button on one extension?

If that is the best you can do to assist I think it might be best i get my money back and i will get a component that works.

At least a lead as to what might cause this would have at least been helpful. As I said very disappointing as your header states " We are here to serve"
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Tuesday, 25 February 2014 17:32
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Hello Arthur,

I am really sorry for the inconveniences caused. I believe my colleague may have misunderstood the problem and I do apologize for that. To quickly fix this, I have added the codes below into your template's css file, /templates/as002061/css/style.custom.css


#EasyBlogMediaManager .navigation {
z-index: 1 !important;
}
#EasyBlogMediaManager .topActions button {
z-index: 60 !important;
}
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Wednesday, 26 February 2014 01:44
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Thanks, I am sorry for my reaction, Tour assistance is greatly appreciated and the system is working perfectly.
You will get a 5 star excellent rating on JED as it is well deserved.. So easy to install and get working
Thanks again
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Wednesday, 26 February 2014 05:32
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Hello Arthur,

Thanks for the support:D
I'm glad that your issue is solved If you have any problems please don't hesitate to ask us.

Have a nice day!
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Wednesday, 26 February 2014 06:40
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