By Udi Naamani on Friday, 16 November 2018
Posted in Technical Issues
Replies 10
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I

We have an issue that avoid user from add a link to their post
when user try to add link and select "add link " button it stack and the link is not add to the post ...
please advice
Udi
Hi there,

Can you provide us with your backend and FTP access so that we can further check this issues? By the way, can you provide with those links that you trying to share with?

Please advice.
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Friday, 16 November 2018 12:11
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Hi

I've update agritech properties on site detail
please try to login

BR
Udi
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Friday, 16 November 2018 15:16
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Hi there,

Seems like we cannot access your site currently as you can see here http://take.ms/MWWZi.

Please assign your domain to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Once you are done, update us here and we'll continue checking your issue. Thanks for your understanding.
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Friday, 16 November 2018 15:31
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please send me your IP and your location

Regards
Udi
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Friday, 16 November 2018 15:42
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Hi there,

Here are my IP 60.49.105.127 and i am situated at Malaysia.
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Friday, 16 November 2018 15:46
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Hi

I've assignd The domain to the license .
please try to login
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Friday, 16 November 2018 16:20
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Hi there,

Can you provide us with valid access to your FTP? It seems that given access are not working as it should. Please advice.
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Friday, 16 November 2018 16:49
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please try again
We've witelist the firewall

BR
udi
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Friday, 16 November 2018 19:58
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you remove this 'curl_multi_exec' from your PHP server disabled function section and see how it goes? You can check my attached screenshot below.

And share with us which link you would like to post in Easysocial page?

Because i realised you have enabled this cache link setting http://take.ms/nVj5S , those link it scanned before, it will log into this table `#__social_links`.
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Saturday, 17 November 2018 14:01
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