By Groupe Média Théapolis on Friday, 28 February 2020
Posted in General Issues
Likes 0
Views 603
Votes 0
Hello,

We would like to be able to create Easydiscuss discussions directly from the Easysocial status.

Can you tell us which parameter should be modified to see the Easydiscuss button appear?

The Easydiscuss application was installed a long time ago and we forgot where the parameter was to reset the button.

Best regards.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I was unable to access your site backend, it keep redirecting back to your site homepage.

Can you try download this discuss app again https://stackideas.com/apps/item/6-easydiscuss then install from your site backend and see how it goes?

If still unable to see that icon from the story form, can you activate your site backend page and FTP so we can better have a check?
·
Saturday, 29 February 2020 13:14
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

The link to the administration has been updated.

We were unable to install the discuss app.

Best regards.
·
Monday, 02 March 2020 23:15
·
0 Likes
·
0 Votes
·
0 Comments
·
I have help you update the user discuss app in your site backend > Easysocial > application , it seems work fine now.

Screenshot : https://monosnap.com/file/37sCQRciezBfKZ3WaqzsCP1RcYuPNc

Can you give it a check?
·
Tuesday, 03 March 2020 10:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

The button still does not appear on an account that is not an administrator.

Do you know where there can be a parameter that prevents it from appearing ?

Best regards.
·
Tuesday, 03 March 2020 17:25
·
0 Likes
·
0 Votes
·
0 Comments
·
May i know this user account have permission to create discussion on Easydiscuss?

Can you provide us one of the normal user account access which do not have see that discuss button on Easysocial story form so we can better have a check?
·
Tuesday, 03 March 2020 17:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

This is good, it is indeed a ban for non-administrators to create discussions.

We didn't pay attention to that.

It's great, it works properly.

Thank you for your assistance.

Best regards.
·
Tuesday, 03 March 2020 18:13
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
·
Tuesday, 03 March 2020 18:26
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post