Activity Stream Gone After Latest ES Update (3.2.19)
By Zehn on Thursday, 15 October 2020
Posted in General Issues
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Hello,

It appears the latest update to Easy Social (3.2.19) has caused an issue with activity streams on the site rendering content. This appears to be the case with any activity stream, dashboard, profiles, etc... anything that has an activity stream. While I cannot say for certain what causes this, it occurred after the easy Social update as Activity Stream was rendering prior to the update. The activity stream ready "There are no activities here yet" - I can confirm that in the ES admin under "Activity Stream" that the log of activities is still all there.

The mobile app is pulling activity stream content as expected.

Can you look into this?

Thanks!
Hi there,

I'm unable to login to your site. It's giving me access denied. And when I tried to login to your backend, after htaccess login, it redirected to the frontend. Do you have any IP restrictions on your site? If you do, please add my IP to the whitelist list.

IP: 42.190.11.18

Please advise.
Yasser Ibrahim
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Thursday, 15 October 2020 10:19
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Ah, sorry about that. Yes i did have Admin IP enabled in Admin Tools. I have turned that off. Please let me know if you are continuing to have issues accessing.
Zehn
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Thursday, 15 October 2020 10:23
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Hi there,

It seems like there are few people having the same issue as you. I've logged this to our developer to fix and I'll update you back once we've got the solution.

I am sorry for the inconvenience caused.
Yasser Ibrahim
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Thursday, 15 October 2020 10:35
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Thank you... I think your IP may have been blocked also. Is this your IP?

42.190.11.18
Zehn
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Thursday, 15 October 2020 10:39
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Hi there,

Yeah. It is my current IP.

Thanks.
Yasser Ibrahim
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Thursday, 15 October 2020 10:41
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Okay. Unblocked.
Zehn
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Thursday, 15 October 2020 10:48
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Hi there,

It seems like there is a setting issue in EasySocial where if the advertisement feature is enabled but the site does not have any ads, it will hide all streams. I've temporarily turned off the advertisement feature on your site. You may check out this setting at EasySocial > Settings > General > Enable Advertisements.

Your streams should be displaying correctly now. Can you help me confirm this as I still unable to login to your frontend.

By the way, our developers are fixing this issue internally and once done, we'll be releasing an update for EasySocial.

I am sorry again for the inconvenience caused.
Thanks.
Yasser Ibrahim
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Thursday, 15 October 2020 11:44
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Yes, the stream is loading now. Much thanks!!!!
Zehn
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Thursday, 15 October 2020 12:23
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Yasser Ibrahim
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Thursday, 15 October 2020 12:26
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