By Daniel on Tuesday, 06 December 2016
Posted in Technical Issues
Replies 4
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Hi, could you kindly help me with Something?
If i click on https://horsepointtv.com/abo "Abo bestellen"
I get an alert on next site, something with "active Register Session not Found"

What can i do?
It works but Users are Confused, first Time on Site, they click on "Order Plan" and first get a Error Messages above the Register Form.
uhm...
Hi Daniel,
It seems you did not fully set up PayPlan. Because of this, PayPlan is not linking to EasySocial profile type during registration, resulting in the error.
I have helped you install this EasySocial Profile Type app in PayPlan(http://take.ms/iPrWs) and set up payplan to link with one of your ES profile types(http://take.ms/Xad5f). You can set up the rest of the profile types yourself and consult payplan if you have any difficulties doing so.
Hope this helps.
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Tuesday, 06 December 2016 19:09
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Hi Raymond,

thank you alot!
I just found that Issue too in the Docs.

Another huge Problem we have is the Address in Invoice:

WE installed User Detail to get more Fields in the Invoice.

Following Problems we have:
for a new registration we cannot fill in this Fields.
On Invoice it shows [[Adress]] some ugly Placeholders if nothing is set.
While i am Logged in

How can we get this clear?
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Tuesday, 06 December 2016 19:39
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Hello Daniel,

I would strongly suggest that you get in touch with Payplans as they probably need to update their invoice layouts to retrieve the correct codes from EasySocial
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Tuesday, 06 December 2016 23:49
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