By Cheryl Viirand on Monday, 20 February 2017
Posted in General
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Hi, guys -

I hope you had a great weekend!

I'm hitting up against 2 questions that are probably both caused by a single ACL problem on my end - but I can't figure it out!

1) I have enabled "Broadcast" for the site. However, I only see the option to create a 'broadcast' when I am logged in to the front end with my Super User account. I have also enabled "hide Administrator activity from front end" (for security, and so that no record is created on the front end when we publish or edit one of our user's posts from the back). When I log in with our Community Manager account, I can see these broadcasts - but not with any other permission level. This is true no matter which profile type I set in the broadcast. Where can I change the permissions so that our Community Manager level can create broadcasts, and each profile type can see the broadcasts that are set for that profile type?

2) Same problem with "Global Filters:" I can use the Advanced Search panel to search users with all of my profile types, and I can "save filter" for all of them - but I only get the check box to "Save as Global Filter" when I'm logged in as a super-user, and then when I log in with any other profile type I don't see the "global filters" that I had just saved. How do I correct these permissions?

Thanks!
Cheryl
Hi Cheryl Viirand,

Kindly find my response for your inquiries below:
1) I have enabled "Broadcast" for the site. However, I only see the option to create a 'broadcast' when I am logged in to the front end with my Super User account. I have also enabled "hide Administrator activity from front end" (for security, and so that no record is created on the front end when we publish or edit one of our user's posts from the back). When I log in with our Community Manager account, I can see these broadcasts - but not with any other permission level. This is true no matter which profile type I set in the broadcast. Where can I change the permissions so that our Community Manager level can create broadcasts, and each profile type can see the broadcasts that are set for that profile type?
-> The reason why 'community manager' can see the 'broadcast' functionality in the site because it have the 'administrator' right: https://www.screencast.com/t/FjjH8yb3FQ7u
Where this is the default behavior where 'broadcast' option is only can be use by site admin.

2) Same problem with "Global Filters:" I can use the Advanced Search panel to search users with all of my profile types, and I can "save filter" for all of them - but I only get the check box to "Save as Global Filter" when I'm logged in as a super-user, and then when I log in with any other profile type I don't see the "global filters" that I had just saved. How do I correct these permissions?
-> This is the default behavior where only site admin can save the filter as global. Where common user only can save their own filter.
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Monday, 20 February 2017 10:53
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Hi, Fadhli!

I did some more testing on the site and managed to get the Broadcast function working such that other user types can see the messages now.

However, the "global filters" still aren't working. I understand that only an "Administrator" can create the global filters - the problem is that they are only visible when you are logged in by that same administrator. In other words, I have 3 super users who all have Administrator level permissions. Each administrator can login to the front end and create global filters. However, Administrator A only sees her own filters, Administrator B only sees the filter that she created and Administrator C has the same problem. When you login to the front end with one of our front end permissions levels, they can't see the filters either.

So maybe the problem isn't one of permissions but that the "global" features isn't working?

Thanks for your help,
Cheryl
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Friday, 24 February 2017 09:49
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Hi Cheryl Viirand,

I've replicate this issue locally, seems like I can reproduce it. I've logged this issue in our issue tracker and our developers will take an action for this.

Thanks for understanding
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Friday, 24 February 2017 16:11
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