By mehmesen on Tuesday, 16 December 2014
Posted in General Issues
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Hello,

I'm testing the newly installed Joomla 3.6 + Virtuemart 3.0.2 with komento 1.8.3

Some menus in Komento management panel will not open. Why?

Integrations menu does not open (Figure 8)

Acl menu does not open (Figure 8)

Thanks,

Best Regards
Hello Mehmesan,

I have found the root for this issue. It seems like it is coming from this error message:
Notice: Use of undefined constant JVM_VERSION - assumed 'JVM_VERSION' in /vhost/mutfakma/public_html/36/administrator/components/com_virtuemart/helpers/vmtable.php on line 30

Fatal error: Cannot redeclare class JObservableInterface in /vhost/mutfakma/public_html/36/administrator/components/com_virtuemart/helpers/vmtable.php on line 31


Can you consult this issue with Virtuemart developer/support team regarding this issue. If you have anymore question, please don't hesitate to ask us and please update us updated.
Hope this will help.
Thanks.
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Tuesday, 16 December 2014 14:21
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Hello,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Tuesday, 16 December 2014 00:58
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Thank you for your speed and component...

Account
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Tuesday, 16 December 2014 02:15
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Hello Mehmesan,

I am sorry for the late reply.
I can't access your site. Please provide us with the correct access so that we can continue assisting you on this issue.
Here my screenshot: http://content.screencast.com/users/yerkster/folders/Jing/media/e22c0902-a073-41d8-af47-f83c82eee115/2014-12-16_1204.png

Please be advise.
Thanks.
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Tuesday, 16 December 2014 12:05
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Hello,

Information I have sent again ...

Take it easy ...

Best Regards...
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Tuesday, 16 December 2014 13:08
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Hello, thank you for your attention.

I will forward the issue VirtueMart team. However;

This VirtueMart version: 3.0.2. Working with Joomla 3.6.

The same Virtuemart 3.0.2 version does komento error in working with Joomla 2.5.28.

I wonder why ... Joomla 2.5.28 + Virtuemart 3.0.2 + Komento 1.8.3 no mistake ...

----

Also check that established new Joomla 3.6

2.5 to 3.6 or after migration, komento home management did not try anything external at all.

Yours Sincerely ...
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Tuesday, 16 December 2014 15:15
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Hello Mehmesan,

I am a little bit confuse with your reply. Komento 1.8.3 is compatible with Joomla 2.5 and 3.x and VirtueMart also should be compatible with both Joomla platform as well.
Regarding this issue,
2.5 to 3.6 or after migration, komento home management did not try anything external at all.
I am not sure what do you meant by komento home management did not try anything external at all. Can you please elaborate on this so that we can understand you correctly?

Please be advise.
Thanks.
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Tuesday, 16 December 2014 16:13
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Hello Mohd Yasser'i;

Sorry for the crappy translation.

Joomla 2.5.28 + Virtuemart 3.0.2 + Komento 1.8.3 = menu works fine

Joomla 3.6 + Virtuemart 3.0.2 + Komento 1.8.3 = menu with error

Joomla 2.5.28 to 3.6 migration + Virtuemart 3.0.2 + Komento 1.8.3 = menu with error

Thank you for your patience and understanding.

Best regards...

Mehmet
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Tuesday, 16 December 2014 16:30
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Hello Mehmesen,

I am sorry, what do you mean by menu with error? Is it the same error or another different error? If it a different error, we need to investigate each situation individually and apply the appropriate fix.
If it the same error, perhaps you could update us back VirtueMart's response regarding this issue so that we continue assisting you on this issue.

Please be advise.
Thanks.
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Tuesday, 16 December 2014 17:25
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Hello Mohd Yasser'i;

The same error...

Was transmitted to the error VirtueMart support team.

Thanks...
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Tuesday, 16 December 2014 18:59
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Hello Mehmesen,

You're welcome. Please keep us updated.
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Tuesday, 16 December 2014 19:01
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Hello,
i have the same error....

Joomla 3.3.6 + Virtuemart 3.0.2 + Komento 1.8.3 ...
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Monday, 29 December 2014 06:46
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Hi.

I add this code to file administrator/components/com_virtuemart/helpers/vmtable.php before line with condition "if(JVM_VERSION<3){" ...


// EDIT
if (!$vmPathLibraries) {

defined('DS') or define('DS', DIRECTORY_SEPARATOR);

if(defined('JPATH_ROOT')){ //We are in joomla
defined ('VMPATH_ROOT') or define ('VMPATH_ROOT', JPATH_ROOT);
defined ('VMPATH_THEMES') or define ('VMPATH_THEMES',VMPATH_ROOT.DS.'templates');
if(version_compare(JVERSION,'3.0.0','ge')) {
defined('JVM_VERSION') or define ('JVM_VERSION', 3);
}
if(version_compare(JVERSION,'1.7.0','ge')) {
defined('JPATH_VM_LIBRARIES') or define ('JPATH_VM_LIBRARIES', JPATH_PLATFORM);
defined('JVM_VERSION') or define ('JVM_VERSION', 2);
}
else {
if (version_compare (JVERSION, '1.6.0', 'ge')) {
defined ('JPATH_VM_LIBRARIES') or define ('JPATH_VM_LIBRARIES', JPATH_LIBRARIES);
defined ('JVM_VERSION') or define ('JVM_VERSION', 2);
}
else {
defined ('JPATH_VM_LIBRARIES') or define ('JPATH_VM_LIBRARIES', JPATH_LIBRARIES);
defined ('JVM_VERSION') or define ('JVM_VERSION', 1);
}
}
$vmPathLibraries = JPATH_VM_LIBRARIES;
} else {
defined ('JVM_VERSION') or define ('JVM_VERSION', 0);
defined ('VMPATH_ROOT') or define ('VMPATH_ROOT', dirname( __FILE__ ));
$vmPathLibraries = '';

}

}
// EOF EDIT


Error disappered, now it works fine ...
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Monday, 29 December 2014 08:08
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Hi Peter,

I am sorry for the late reply
Here I have attached to you a file. Can you download it and put it in your site: ...\components\com_komento\komento_plugins\com_virtuemart.php .
Please give this a try and see if this resolves your issue.
Hope this will work.
Thanks.
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Monday, 29 December 2014 11:49
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Hi.
Great support. It works with your com_virtuemart.php file - problem solved.
Thanks
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Monday, 29 December 2014 16:34
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Hi Peter,

You're welcome. Glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as closed.

Thanks again and have a wonderful day.
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Monday, 29 December 2014 16:47
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