Hi there,

Can you provide us with full access to your backend(Super User) so that we can further check this issues.

Please advice.

Just created user: easysupport

Password is the same as the one I put into the form for FTP access

Hi there,

After further check this issues, it seems that this issues caused by your current template as when i changed to Joomla default template(protostar), it does shown as it should.

Can you consult with them regarding this gk_quark template service provider regarding this and see how it goes. It would be best if you can update us with their responses so that we know it exact issues.

Please advice.

Will do!

thanks!

P

You are most welcome Pat, let us know if you still need any assistance on this issue.

All,

FYI - from JoomlArt/Gavick template support:

"...rename file component.php in template's folder to _component.php this way it should use a default component template and not the one provided by the template which is modified and may not work with 3rd party extensions."

This cured the issue

Thanks again,

Pat

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.