404 Record has not been found. Perhaps it is deleted or expired.: 115
By Ian on Wednesday, 05 February 2014
Posted in Technical Issues
Replies 7
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Hi,

When I try to access the comments screen in the back end, and get this error message: "An error has occurred. 404 Record has not been found. Perhaps it is deleted or expired.: 115"

Any ideas?

Thanks

Ian
Hi,

Thanks for the access. It seems like the author for the Cobalt plugin did not write a failsafe for deleted item because the error is coming from Cobalt trying to retrieve data from a deleted item in Cobalt.

I've added a failsafe on Komento's side to prevent this from happening and it is now loading properly.
Jason Rey
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Wednesday, 05 February 2014 18:08
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Hi,

Hmm could you provide me an FTP access so that I can investigate what is going on?
Jason Rey
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Wednesday, 05 February 2014 15:22
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Ok. Thanks.
Ian
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Wednesday, 05 February 2014 15:39
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Hi,

Please the FTP credentials as I am not able to log in.
Jason Rey
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Wednesday, 05 February 2014 17:22
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Sorry, I'll try again. Details attached.
Ian
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Wednesday, 05 February 2014 17:47
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Thank you Jason for your great support.
Ian
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Thursday, 06 February 2014 08:22
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Thanks for updating Ian, glad that your issues are resolved now
Mark
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Thursday, 20 February 2014 22:55
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