Hello

It seems like we didn't have the access to your backend.
Username and password do not match or you do not have an account yet.

Please be advise.
Thanks.

Hmm, I just logged in with the ones I gave and it worked. I reset the password to the same thing just in case, please let me know if you still have any issues.

hey beth,
I'm on the site right now but unfortunately I can't replicate the 404 error.
I tested the "new discussion" link from your discuss dropdown menu, the "ask a question" button and also the "new post" button from inside a category and also from the frontpage but they all correctly showed me the form to start a new post.
is there anything I'm missing or a special way to follow to replicate this? please let me know and I will further investigate on this.

I think this must be related to the menu somehow. I keep getting it when I have just clicked on a menu section. It goes to this URL: http://knowndonorregistry.com/discuss/ask/using-kdr

However, I just did it from a post in that section, and it worked fine. It went to this URL: http://knowndonorregistry.com/discuss/ask/ask/using-kdr

Hello Beth,

I am sorry for the late reply and I am really sorry but it seems like we cannot access your site. Screenshot: http://screencast.com/t/gaKsG52qb . Perhaps there is some IP block for your site. Here is my IP address: 175.136.61.239 . We really need this access so that we are able to assist you on this issue much quicker.

Regarding "I think this must be related to the menu somehow." I believe so. Do you installed SH404SEF? Perhaps you need to reconfigure back the SEF in your site.

Please be advise.
Thanks.