404 Error on an Image when troubleshooting
By Andy on Thursday, 28 April 2016
Posted in Technical Issues
Replies 7
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Minor issue but I'm troubleshooting my site and on home page load (community stream view) I also get this error reported in my Chrome inspector panel:

Failed to load resource: the server responded with a status of 404 ()
/media/com_easysocial/photos/1601/2355/20160107-180944_thumbnail.jpg

I'm guessing it's a deleted photo / privacy change or something like that... but can you tell what causes this issue and how to fix it? Thanks!
Hey Andy,

I am sorry for the delay of this reply,

I've tested in my locally and try to delete one of the photo inside the album, it seems work fine.

Perhaps you can try in your site if you can replicate this issue, you can share with us what is the step to reproduce this issue.

By the way, to fix that console error, you have to remove that photo from your user album page, since that photo already missing from your server.
Arlex Wong
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Friday, 29 April 2016 11:44
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From what I am seeing here, the image is no longer on the site.
Mark
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Thursday, 28 April 2016 23:10
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Thanks - Do you know how I stop the call to it which is causing the error?
Andy
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Friday, 29 April 2016 00:20
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Hm, what do you mean stop the call eh? You could just try to view the source of the page and determine where it is coming from?
Mark
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Friday, 29 April 2016 00:36
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I've tracked to down to this user's album page which I can see generates similar 404 errors from looking at my Chrome error console.

I'm just not sure how to 'fix' the errors, if indeed I need to... nor am I sure if it's an EasySocial bug issue or just something that perhaps happens when users delete their photos maybe.

/albums/item/1601-my-active-lifestyle/user/1430
Andy
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Friday, 29 April 2016 01:13
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Perfect. Thanks. I just wasn't sure on finding and deleting that photo that was causing the issue.. so you've helped me track down and delete that now.. and error has gone... so all good.. thanks!
Andy
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Friday, 29 April 2016 21:51
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You are most welcome
Mark
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Saturday, 30 April 2016 00:05
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