By Lumbroso on Wednesday, 11 January 2017
Posted in Technical Issues
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Hello
I have 3 problems with Easysocial.

1 /
I no longer have access to the administration of easysocial. A priori it seems that this is due to DjClassified that I uninstalled and to the easysocial application.
Look at the screenshot as an attachment.

2 /
The search module no longer works: I have an error message: Unable to load tooltip content.

3 /
In the search module the strings are missing. And how to display only K2?

Can you help me ?
Hi there,

1 /
I no longer have access to the administration of easysocial. A priori it seems that this is due to DjClassified that I uninstalled and to the easysocial application.
Look at the screenshot as an attachment.

I have renamed this file .../media/com_easysocial/apps/user/djcfitems to djcitems_bak and it seems to do the tricks because you no longer need this apps in your site right? If you still required it, you have to consult with "djcitems" service provider regarding this issues.

2 /
The search module no longer works: I have an error message: Unable to load tooltip content.

It seems that searching was working fine as you can see here http://screencast.com/t/caC4BMOvBS

3 /
In the search module the strings are missing

I have checked it and it seems that there are no missing strings here as you can see here http://screencast.com/t/spUqqxMeBhPd
This might be because of cache issues.

. And how to display only K2?

Currently, we cant achieved this on backend as this required heavy modifications. Sorry for any incovenience caused.
Please advice.
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Wednesday, 11 January 2017 12:09
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Hello and thank you for having solved these problems.
It remains nevertheless a worry with the strings of characters: look at my screenshot. All the caches have been emptied.

Last thing: I would like the number of characters displayed to be greater. Currently, research results are truncated. Is it possible ?
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Wednesday, 11 January 2017 14:46
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Hi there,

It remains nevertheless a worry with the strings of characters: look at my screenshot

I have made some modifications on this files .../language/en-GB/en-GB.mod_easysocial_search.ini and all translated as it should now.

I would like the number of characters displayed to be greater. Currently, research results are truncated. Is it possible ?

You can made modifications on this file .../components/com_easysocial/themes/wireframe/search/mini/item.php

<span class="es-search-mini-result-name">
//change > 20 to higher number, for example 100/1000
<?php if (JString::strlen($item->title) > 20) { ?>
<?php echo JString::substr($item->title, 0, 20); ?> <?php echo JText::_('COM_EASYSOCIAL_ELLIPSES'); ?>
<?php } else { ?>
<?php echo $item->title; ?>
<?php } ?>
</span>


Hope this helps
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Wednesday, 11 January 2017 16:31
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Hello and thank you for this very valuable help!
I only have to translate the term "K2 Item" but I did not find in the strings of characters?
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Thursday, 12 January 2017 16:25
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Hi there,

This issues actually came from K2 components as it constant is using k2 item with "spaces" as our component use easysocial.photos with "dot" in order to call those components.

By the way, i have made some fixes on this path .../administrator/components/com_easysocial/includes/search/search.php and do language override for it. You can edit it at language override at backend>Extension>language>Overrides(fr-FR site) as shown https://screencast.com/t/dfdgx96ZC

Hope this helps
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Thursday, 12 January 2017 18:23
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Juste ONE WORD : perfect !!!!! Thanks
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Friday, 13 January 2017 01:21
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 13 January 2017 09:53
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