By Zack Paige on Monday, 08 January 2018
Posted in Technical Issues
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I can not seem to find it, but I turn on Komento in EasyBlog so that people have a place to comment. When I do this, there is 2 comment systems and things are getting fragmented. All I want is Komento, but not sure where to turn off the other one for EasyBlog.

Zack
Hi Zack,

At EasyBlog backend Settings>Comments>Integrations, you can turn off all the settings except for Komento: http://take.ms/kjdlI

Once you do this, only Komento will be used for commenting in EasyBlog.
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Monday, 08 January 2018 10:58
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When I do this, I get no comment system to show up on the article.
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Monday, 08 January 2018 11:21
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Now it looks like I am getting an application error.
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Monday, 08 January 2018 11:24
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Fixed the error but Komento is not showing up still.
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Monday, 08 January 2018 11:28
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Hey Zack,

I am not able to access your backend to investigate this: http://take.ms/jwlkg

Please advice. Can you also provide me the link to the article where you are having issues with multiple comment systems? Also, a screenshot of the error.

Thanks.
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Monday, 08 January 2018 11:29
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I have updated the login information.
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Monday, 08 January 2018 11:31
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Any article you pick does the same thing. So you can choose what ever one you want and it does not show Komento.
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Monday, 08 January 2018 11:40
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Hey Zack,

It looks like this setting was previously disabled: http://take.ms/RgUF2. When this setting is disabled, comments will be disabled altogether in EasyBlog.

I have helped you enable back that setting so commenting is now enabled in the blog posts(only Komento): http://take.ms/SdS6u

Help me double check this and let us know how it goes. Thanks.
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Monday, 08 January 2018 11:42
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Looks to be working now. Thank you for fixing.
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Monday, 08 January 2018 11:49
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Hey Zack,

You're most welcome. Thanks for updating us and glad to know its working now.

Regards.
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Monday, 08 January 2018 11:52
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