By Christel on Wednesday, 31 August 2016
Posted in Technical Issues
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hi there;

i have sent you a ticket on Tuesday; and did not get any response from you till now.

something went wrong with the alignment of the text on blog its just all over the place.

can you please assist with this as we have clients visiting the site blog 24/7 and we need to fix this immediately.

Thank you in advance.
We usually respond within 4 - 6 hours and at most 24 hours. I have no idea which post are you referring to that did not get a response. Can you please provide me with the link to the post?

The login access which you have provided doesn't seem to work. Can you please edit your post to include the site and FTP access please.
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Wednesday, 31 August 2016 22:15
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http://iconbrands.co.za/index.php/news/iconblog, please use the details i have provided you with to login the backend just activated the user.
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Thursday, 01 September 2016 15:55
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Hi Christel,
My apologies. I think your previous post was posted under EasyDiscuss instead of EasyBlog, which is probably the reason you did not noticed I already replied you there.

Can you provide us the access to the protected area while trying to access your backend so we can help you troubleshoot this issue? You can include it in the Optional Information section. Thanks.
http://screencast.com/t/8nz9DRS0
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Thursday, 01 September 2016 16:19
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please use the password included in optional information
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Thursday, 01 September 2016 16:45
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Hey Christel,
I`m not sure what was causing the issue. When I switch your EasyBlog theme to something else, then switch it back again to 'Plain', your blog started to display fine again. Can you check it out and see if your site is displaying fine now? Let us know, thanks.
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Thursday, 01 September 2016 17:18
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yes its okay now thank you sooo much
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Thursday, 01 September 2016 18:11
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Hey Christel,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 01 September 2016 18:17
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