By Michael Pettigrew on Thursday, 07 November 2013
Posted in Technical Issues
Replies 9
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Hi, if I browse to the site mentioned and click the easyblog toolbar category icon, I get a 1062 error. Could you tell me how to fix it?
Thanks!
Michael
Hello Michael,

Can you please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site? We actually need these information so that we can debug on your issues quickly.

Thanks:)
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Thursday, 07 November 2013 11:08
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Hi Kairul,
Please notice that sometime I also get a warning about a user id that doesn't exist in the easyblog admin backend. Maybe that info would help you to resolve the issue.
thanks for your support,
Michael
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Friday, 08 November 2013 01:06
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Hello Michael,

Sorry for the late reply. Please elevate the stack user to super user as i am getting this error

>> You are not authorised to view this resource.

When I try to check out your site. However I suspect that this issue is because you do not have any "author" for your categories. Please check teh categories and assign a user to it. Also just in case please check your tags and blogs as well. Hope this helps.

Thanks!
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Friday, 08 November 2013 01:47
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Oops, I gave you administrator and that wasn't enough. Ok please try again.
I looked a the categories authors and they were all assigned.
Thank you so much for looking into this,
Michael
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Friday, 08 November 2013 02:54
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Hello Michael,

I there was some issue on your tags with unassigned users, I had assigned it to super user and the error is gone. Also I had fix the issue on 1062.

Thanks:)
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Friday, 08 November 2013 11:21
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Hi Khairul,
Thanks but I still see the 1062 error under the categories. See link in the site URL below.
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Friday, 08 November 2013 12:55
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Hello Michael,

Sorry for the late reply. Seems like there were some missing users in your blog post. I have assigned all the missing users to the Super User and the issue is solved Hope this helps.

Thanks!
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Friday, 08 November 2013 19:20
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Adelene,
You're an angel. Thank you so much!
Michael
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Friday, 08 November 2013 21:20
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Hello Michael,

You are most welcome. Glad that your issue is solved.

Thanks!
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Saturday, 09 November 2013 00:39
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