1 orphaned users found, synchronizing them with a default profile
By Craig on Tuesday, 10 June 2014
Posted in Installation Issues
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Hello

I have a problem with EasySocial installation.
The installation freeze at step 5.
I have the same message that is repeated endlessly.

1 users found orphaned, synchronizing em with a default profile.
1 users found orphaned, synchronizing em with a default profile.
1 users found orphaned, synchronizing em with a default profile.
1 users found orphaned, synchronizing em with a default profile.
1 users found orphaned, synchronizing em with a default profile.
1 users found orphaned, synchronizing em with a default profile.
1 users found orphaned, synchronizing em with a default profile........

So, some plugins are not installed.
I can't upload photos for example.

Thank you for your help.
Philippe


My Configuration :
Joomla 3.3.0
EasySocial 1.2.16
PHP 5.4.28
hey philippe,
please provide us with your backend access and ftp details so that we can check this issue directly at your end.
you can put these informations into the "site details" tab below your post.
Alex
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Tuesday, 10 June 2014 21:34
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Ok
Craig
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Tuesday, 10 June 2014 21:51
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hey philippe,
I performed a re-install and after this tested the photo upload which seems to be working fine now.

please re-check and let us know if you need further assistance.

hope that helps and have a nice day
Alex
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Tuesday, 10 June 2014 22:11
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Ok!

I have tried to install EasySocial on another Joomla installation.
And it works now !

I don't understand why. Because is not the first time i have this problem.

If i have this problem again, i should completely uninstall and reinstall EasySocial ?

Thank you Alex
Craig
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Tuesday, 10 June 2014 22:41
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you're welcome philippe, good to hear that your issue's are solved

yeah, if the problem is really "only" a missing file or something like that then a re-install will most likely take care of it. you don't need to do an uninstall first but of course if you prefer to do so then this way is absolutely fine as well.
in general I always tend to use the launcher / full install also on minor updates instead of the built-in updater, but that's perhaps just a personal taste
Alex
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Tuesday, 10 June 2014 22:49
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ok!
Craig
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Wednesday, 11 June 2014 00:35
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Thanks for updating, glad that your issues are resolved now.
Mark
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Saturday, 21 June 2014 14:33
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