1.4.3 backend admin menu not working
By Norske on Thursday, 22 October 2015
Posted in Technical Issues
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After upgrading to 1.4.3 the backend admin menu is not functioning correctly. It appears at the top of the screen, not the side and cannot be expanded. See attachments.
And I just now checked and the backend admin menu us functioning. It may have been because I have a Cloud Application Firewall that caches many files to improve performance. That cache may have needed time to refresh. Thanks for all you help!
Norske
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Monday, 26 October 2015 00:38
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Hey Norske,

Purge your browser's cache and it should work fine
Mark
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Thursday, 22 October 2015 22:51
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Already tried that.
Purged all joomla cache
Purged firefox images and files.
Tried in MS Edge browser that has never visited the site.
No change.
Norske
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Thursday, 22 October 2015 22:56
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Hey Norske,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Thursday, 22 October 2015 22:57
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Mark. Since Stackideas moved to the forums for Support I am always confused as to what forum posts are public and which are private. Can you enlighten me so I am not so freaked out about posting this kind of info?
Norske
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Thursday, 22 October 2015 23:09
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Hey Norske,

We actually simplified your life by adding a new section here, http://stackideas.com/dashboard/site . You can place your site details here once, and it will be visible to us only
Mark
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Thursday, 22 October 2015 23:11
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Thanks for explaining that.
Done!
Norske
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Monday, 26 October 2015 00:36
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Hi Norske,

You are most welcome. Glad to hear that your issue has been resolved now.
Ezrul Fazwan
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Monday, 26 October 2015 10:34
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