By Joseph Sigur on Saturday, 13 September 2014
Posted in Technical Issues
Replies 14
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tried doing both methods and said to contact support
Hello Joseph,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to access your site at chosenpalestinian.cloudaccess.net but I wasn't able to access the site.
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Saturday, 13 September 2014 10:43
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yes, sorry, I upgraded and changed the name http://uncoopted.com/administrator/index.php:p
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Sunday, 14 September 2014 07:36
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added my info
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Sunday, 14 September 2014 07:39
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Hello Joseph,

I am sorry but I am still having issues accessing the back end, http://screencast.com/t/demRmdPhXj
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Sunday, 14 September 2014 12:32
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Sunday, 14 September 2014 19:09
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I can access to the login page but upon entering the username and password, this is the error that I am getting, http://screencast.com/t/demRmdPhXj
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Monday, 15 September 2014 00:24
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edited
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Monday, 15 September 2014 03:14
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hey joseph,
thanks for the new site details. I just installed the lastest version of easysocial on your site and everything worked fine. please re-check and let us know if you need further assistance.

hope that helps and have a nice day
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Monday, 15 September 2014 03:40
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Well, what is the trick, I got another site I need to install it .Same exact problem
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Monday, 15 September 2014 06:24
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hey joseph,
actually there is / was no trick. I performed a normal installation via network to see what errors you're hitting, but there were none during my install so everything worked fine. do you want me to install the version on your other site as well? please let me know.
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Monday, 15 September 2014 06:41
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Ok thanks, yes
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Monday, 15 September 2014 22:37
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Hello Joseph,

Sorry for late reply to this,
I have tried to access in your Joomla backend, but i hitting this :
Warning
Unable to connect to LDAP server

Is it possible temporary disable this so we can access in your backend? Also can you provide us with your FTP access as well? Please advise.
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Tuesday, 16 September 2014 00:17
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ok, check those details, it should work-just worked for me:)
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Tuesday, 16 September 2014 04:42
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hey joseph,
I just performed the update on your site and everything worked fine again. please re-check and let us know if you need further help
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Tuesday, 16 September 2014 05:44
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