Black Friday Special

Administration

Status used in PayPlans

Invoice Status

There are five invoice status in PayPlans :- No-Status, Invoice-Checkout, Invoice-Paid, Invoice-Refunded, Wallet-Recharge.
1. No-Status

This status is set when user selects a plan from frontend but doesn't click checkout button. In this case, a subscription is also created with No-Status.

2. Invoice-Checkout

This status is set when user selects a plan from frontend and click checkout button but doesn't completes payment. In this case, a subscription is created with No Status.

3. Invoice-Paid

This status is set when user completes the subscription process with payment. In this case, Subscription is set to Subscription Active status automatically.

4. Invoice-Refunded

This status set when your user asks for refund and admin issues refund from payment gateway or from payplans backend (depends upon the payment gateway). In this case, Subscription is set to Subscription Hold status.

Some payment gateways do not send notifications for refund status. Carefully read the setup instructions of the payment gateway app you are using to know it supports refunds or not.

5. Wallet-Recharge

This status is set when wallet is recharged either from frontend or backend of PayPlans. In case of Donations, invoice is set to this status.

Subscription Status

There are four subscription status:- No-Status, Subscription-Active, Subscription-Hold, Subscription-Expired.

1. No-Status

  • Case1:- This status is set when user selects a plan from frontend but doesn't click checkout button. In this case, an invoice with No-Status is also created.

  • Case2:- This status is set when user selects a plan from frontend and click checkout button but doesn't completes payment. In this case, invoice will be set to Invoice-Checkout status.

2. Subscription-Active

This status is set when user completes the subscription process with payment. In this case, invoice is set to invoice-paid.

3. Subscription-Hold

This status set when your user asks for refund and admin issues refund from payment gateway or from payplans backend (depends upon the payment gateway). In this case, invoice status is set to Invoice-Refunded status.

Some payment gateways do not send notifications for refund status. Carefully read the setup instructions of the payment gateway app you are using to know it supports refunds or not.

4. Subscription-Expired

This status is set automatically when user's time period of plan is over. In this case, invoice status does not change.