Hi Prashant,

Thank you for your purchase of EasyDiscuss Pro.
Did you activate the Xmap component from the backend.
Please correct me if I had interpret you wrongly.

However, if I have miss out any points of your understanding. Here are some link that can guide you better.
http://stackideas.com/downloads/plugins
http://easysocial.io/administrators/plugins/xmap_plugin

Regards,
Ethan

Hi,

Sitemap is generated via Xmap only. ED Xmap plugin is enable.

Sitemap shows only the Menu item which I've created ( in my case Main/More/Frequently Asked Questions)

You can check my portals sitemap here

Hi Prashant,

I am sorry but I a little bit lost here. Do you referring to Xmap plugin for EasySocial or Xmap plugin for EasyDiscuss? This is because initially you're asking about Xmap plugin for EasySocial but in your latest reply you're stating Xmap plugin for EasyDiscuss.

Can you provide us with backend access and FTP access as well so that we can assist you further on this issue.

Please advise.

Hi,

Oops sorry it was xmap plugin for easy discuss.

Prashant,

I've tried to enter your site with your given details. Unfortunately, the details that you provided wasn't useful/correct to us.
May I ask again from you, Sir, to double check your given info whether is it accurate or any given authentication is required?
Please do apologize us if you found us offended in any matter.

Regads,
Ethan

hi

Sorry, pls find details again. additional details provided in the optional information.

HI Prashant,

I am still unable to login to your site. Perhaps you haven't activate our access yet.
Warning
Username and password do not match or you do not have an account yet.

Please advise.

Hi

Sorry for the confusion, again sending the details. Shud work as it works from my end.

HI Prashant,

I am sorry for the late reply.
Can you provide us with Super admin access so that we can assist you on this issue much quicker and better. Currently I unable to access xmap component from the backend and your site is giving me: http://screencast.com/t/i6d95RnSgr .

Please advise.

HI,

done as required.

Hi Prashant,

Sorry for late reply to this,

it seems like you installed that "Easydiscuss xmap plugin" is not working even can't access also.

By the way, I've help you installed our original Easydiscuss xmap plugin, it work fine now. Can you give it a try?

Hi,

I've unistalled the disabled plugin. THough sitemap is being generated but get following error when I click the XMAP Discuss plugin

An error has occurred.
500 The file com_easydiscuss.xml could not be found.

Hi Prashant,

I think this time should be okay now, can you give it a try?

HI,

have you made any changes, looks as if there are changes in sitemap results though ED sitemap is being displayed properly.

The plugin is not taking specified category articles into cognizance.

Now Xmap Content plugin gives the same error:

An error has occurred.
500 The file com_content.xml could not be found.

Hi Prashant,

I am really sorry for the delay of this reply as it is a weekend for us here.

I have no ideas why this happening again, I suspect that was related the Joomla, is it possible provide us with your FTP access so we can take a look of this?

HI,

Sorry for delay in response but was working on updating the template.

pls find ...

Hi Prashant,

Sorry for late reply to this,

I've tried to access in your FTP access, but hitting this :

Response:	421 Sorry, cleartext sessions are not accepted on this server.

Error:	Could not connect to server

please advise.

HI,

Pls use Encryption "Require Excplicit FTP over TLS" as in Filezilla.