Why is EasySocial font not loading?
By John Coonen on Thursday, 19 December 2013
Posted in Technical Issues
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Why is EasySocial Font not loading? The font does not load in the EasySocial Toolbar (must be logged in) when on the home page, but, when I go to certain pages inside, it DOES LOAD. /cms-community for instance. But then I go back to the home page, and the font wont load.

Help?
Hello John,

Sorry for late reply to this,
I have checked in your site today, it seems like your website still loading this Gzip compression from your server ( http://screencast.com/t/yBer4re0S ) when you disabled, can you try to clear the cache from your cloudfront.net and see how it goes? Please advise.
Arlex Wong
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Friday, 20 December 2013 12:51
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Hello John,

Sorry for late reply to this,
Can you provide some screenshot on your issues? Because we can easy to know which part problem you're facing, so we can help you fix it as soon as possible. Please advise.
Arlex Wong
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Thursday, 19 December 2013 16:23
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Hello John,

I'm noticed that your side have this JavaScript error and make the drop down button can't work also, see my screenshot : http://screencast.com/t/93ooowBoNb
I'm suspected that JavaScript already break, so it will affect that font not loading in your site. Do you have using any Gzip compression in your site, if yes, can you try to temporary disable it and see how it goes? Please advise.
Arlex Wong
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Thursday, 19 December 2013 19:24
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I disabled Gzip on both Joomla 3.2 and our theme. Then, emptied cache, and the error still exists.
Screencap here: http://awesomescreenshot.com/0f1249j20b
John Coonen
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Friday, 20 December 2013 07:21
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