By Jon Brown on Saturday, 28 February 2015
Posted in General Issues
Replies 10
Likes 0
Views 447
Votes 0
Hi Team

Trying to get some help - when I test the site and post a question, the page turns blank. The post is not added to discussions. Can you help please?

Many thanks

Jon
Hello Jon,

I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
·
Saturday, 28 February 2015 20:44
·
0 Likes
·
0 Votes
·
0 Comments
·
Sure- is there a private/secure way of doing this?

JOn
·
Sunday, 01 March 2015 09:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Jon,

You can provide it in the Site Details below the reply form. Only Support team will be able to view it.
·
Sunday, 01 March 2015 09:59
·
0 Likes
·
0 Votes
·
0 Comments
·
I have added the site details just now
·
Sunday, 01 March 2015 10:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Jon,

Thanks for the access. I've checked your site and seems like this plugin (http://screen.stackideas.com/2015-03-01_1036.png) has caused the issue. I've tried to disable this plugin and everything is working fine.
·
Sunday, 01 March 2015 10:37
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for fixing that Nick. Only one last bug to report: the error message 'Unable to load stylesheet for mod_recentdiscussions' keeps appearing on pages. Any thoughts?

Jon
·
Sunday, 01 March 2015 20:04
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Jon,

Where are you hitting this error? I don't seem to see any errors like this on the site.
·
Sunday, 01 March 2015 21:08
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mark

All seems fine now. Thanks for the help of the support team - you guys are so quick and it is really appreciated! One last question, promise- Is there any way of displaying an attached image on the easydiscuss frontpage next to a post?

Jon
·
Monday, 02 March 2015 06:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Jon,

I am sorry for the late reply.
Regarding your question, is there any way of displaying an attached image on the easydiscuss frontpage next to a post?
I believe there is no available settings to do this. I am really sorry for the inconvenience caused.

Hope this helps.
·
Monday, 02 March 2015 10:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Jon,

I'm sorry but there is no setting to do so.
·
Monday, 02 March 2015 10:31
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post